Customer Portal Development
We help businesses to effectively
collaborate with their customers.
We develop the next-generation website for a customer collaboration portal that manages complex client engagement most intuitively with security and scalability.
Building non-technical workspaces to bring your internal team with external partners together.
Manage documents, files, transaction approvals all in one place
Team
Collaboration
Document
Revision
Approval
Matrix
Legacy System
Integration
Customer
Self-Service
Instant
Communication
Mobile
Friendly
Enterprise-Grade
Security
How you work with your Customer Matters
Client Collaboration Portal
Manage documents, files, transaction approvals all in one place
Makes your business workflow Effective, Easier & Secured
We build Customer Portal Software enriched for client collaboration with business data, transaction contents exchange and approval process. With our scalable and agile web development approach, you can easily play with custom reports and dashboards.
INTERNAL AND EXTERNAL
Team Collaboration
Customer support requires effective communication across the channels and inter-departments.
Best way to develop a common platform for communicating your internal back-office team with external partners or client’s team collaborates remotely.
EASY & QUICK FILE EXCHANGE
Document Revision
The business now needs a huge amount of electronic document management, file sharing, and review automation.
A customized workflow process can be designed for an approval matrix to manage customer documents relating to the transaction of the client or team member and sync with document revision process automation.
INSTANT STATISTICAL REPORTS
Enrich Dashboard
Supporting intuitive help desk analytics and real-time reporting with automated and intelligent data.
- Customer Activity Statistics
- Quick Data Visualisation
- Pending Task List
- Expressive Customer Dashboard
- Custom Reporting Tool
FAQs
What is a Customer Portal Software?
A customer portal or a client portal is a platform where customers can access useful information, find and share related documents, request services, check ticket status, report issues easily. It is also called a customer self-service portal. It helps create a transparent, secure and open collaboration of customers with the companies.
What are the benefits of customer portals?
With the help of a customer portal, customers can track support requests, go through recorded conversations, share and refer required documents, have secure communication and file sharing, get quick answers, have a personalized experience.
Why do I need a customer client portal for my business?
A customer portal or a client portal helps create a strong collaboration between companies and customers. Customers can be treated personally with only required details and personalized content. This way companies can create a powerful trust in their customers.
What is the cost of creating a client portal?
Customer Portal Website Development cost varies from company to company and process to process. Depending upon the collaborative model, functional requirements and project scope, your Customer Portal cost may vary from $2,000 to $50,000.
What should a client portal include?
A successful customer or client portal should include features like secure document management, the billing process, internal collaboration tools, community forums, user-friendly design, knowledge bases, self-service options, external applications integration and other required customization.
How to Create a client/customer Portal?
We gather your Customer Portal requirements and identify your business queries and with the best customer-oriented application approach and required features. Our customer portal development experts manage your entire project and coordinate with you ensuring you get your business objectives.
