About the Client
Location Saudi Arabia
Industry Healthcare
The Program for Evaluation and Management of Cardiac Events registry in the Middle East and North Africa Region (PEACE MENA) is an investigator-initiated research program, with principal investigators from the region collaborating with international experts in the field from France, and is set out to be the first and the largest registry of its kind of patients with acute myocardial infarction (AMI) and AHF in almost all of the Arab countries in the MENA region.
The main objective of the client was to create an online website exclusively for the healthcare industry involved in clinical research in the region. The client was a prestigious institution in Saudi Arabia, SAUDI HEART ASSOCIATION. It wanted to connect various hospital centers across the country with a user-friendly online web application to accumulate required data for research on hearts and associated medical issues.
We were recommended to the client by one of our satisfied clients with a positive word-of-mouth reference.
Services we offered
The Challenge
One of the significant challenges we faced was to make an online digital analysis application for clinical research.
It was quite a unique initiative where a huge number of renowned doctors from all over the region were going to participate and combat in clinical research and analyze challenges faced in the region by using our healthcare web application.
One more vital challenge was to have trusted data entry system that feeds proper data and to test the entered data for accuracy. Since the entries are done manually by the data entry operators, chances of miss-matching or bad data entry were possible.
Project Scope
We demonstrated our understanding and healthcare web development skills to the client-end team, thereby allocating a dedicated team of business analysts, project research & analysis developers, web designers, web programmers, QA developers, DevOps, and support team.
Our main focus was on system performance and stability due to a vast user-base on front-end and back-end sides.
Planning
We planned to create a web system for STARS, which included a CRF Entry, CRF Follow-ups Entry, and Dashboard (for analytics, charts, statistics, design, and graphics work)
Communication
We established a communication channel to start dynamic conversations between the client-side team and development team using the latest communication technologies including email, live chat, instant messengers, VOIP, and video chats.
Defining Project Lifecycle
The project lifecycle included system analysis, requirements, specifications design, application development, web design, system testing, and constant change requests handling.
Accuracy
To ensure that the entered data is 100% correct, the application required the Testing & Data Accuracy feature. It is for the entire recorded data and the provision for entire data repository re-checked and the information re-matched.
Support & Maintenance
The role of Perception System did not end with web designing and web application development but extended throughout the software lifecycle including support and maintenance. It was one of the commitments to the client.
Solution
Our Journey towards the solution was challenging enough during the life cycle of the project. Nevertheless, we came up with astounding results in the end –
Unique Forms
The data entry forms required a large number of input fields with a wide range of needs. Therefore, we designed user-friendly forms using the latest technologies prevailing on the web. It made life easy for non-tech and non-medicos to fill up forms swiftly and accurately.
Back-end
We developed a backend system to slash administration associated with the online application by providing a smart admin panel.
Security
Security was an issue too, for the highly sensitive and private data over the web. Perception ensured that the information was safe and secure.
Accessibility
We created a system with an eye to accessibility because the SAUDI HEART ASSOCIATION’s key demographics consisted of medical and non-IT individuals.
Business Logic
The solution is based on Business Intelligence and Analysis system and enhanced with custom functionality.
Technologies
We Used
Results
Milestones
We divided the project into a series of milestones because of its size and received the payment accordingly from the client.
Achievements
We successfully developed a multi-faceted and technically advanced website easily facilitating the organization’s goal to exhibit its services most attractively.
Satisfaction
The client team has expressed satisfaction with a completely new web 2.0 look and user-friendliness. STARS online system has provided the client a new spectrum of accumulating data against the traditional system.
Value Delivered
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Striking Features
Attractive front-end
We created an attractive UI for each page and screen using the latest web designing technologies.
Functional Back-end
A decent control panel, dashboard, advanced visual presentation tools like charts, graphs, and real-time illustrations.
Support for Multiple Users
Allow allocation of multiple roles to different levels of users on each center.
Info Management
Hospital Information Management modules with import-export facilities.
CRF Management
CRF data import-export and reports through emails.
Supports
Guidelines, tutorials, editing tools, and timeline sequences.